CSM America

Being paid the highest compliment by our smallest customer

CSM News

Corporate Services Management Appoints New President

Derald M. Alford, As Corporate Services Management (CSM America) celebrates 20 years of service to Atlanta’s major elite entities, CSM America has appointed a new President, Derald M. Alford. Mr. Alford brings years of progressive management expertise to the CSM team. Alford has served as Chief Operating Officer of CSM since 2008. Alford’s strengths are in the areas of strategic planning, operations and customer project management. With a strong IT history, Alford has pioneered innovative, groundbreaking IT solutions to the janitorial service industry. He successfully conceived and implemented CM², which has greatly improved customer service and feedback to CSM’s corporate clientele.

Awards

CSM was awarded the contract for the world’s busiest airport, Hartsfield Jackson International, the Airport’s largest concourse, International Concourse “E” and the Airport’s passenger train transporter, Bombardier. Based on its exceptional service record at Hartsfield Jackson, CSM was awarded the 2002/2003 Supplier of the Year Award and the Customer Satisfaction Award in 2004. CSM continues its top rankings against all competitors in month to month surveys conducted by the Department of Aviation and the City of Atlanta’s oversight authority. Most recently CSM was named by the Atlanta Airport Terminal Corporation as "The Airport's Best Cleaning Company in 2008".