Our mirror-like finishes on the nation's most traveled
floors serve as gateways to the world. Airport floor surfaces maintained
by CSM are so pristine that parents often permit their children
to safely play on them.
- Corporate Services Management Appoints New President
Derald M. Alford,
As Corporate Services Management (CSM America) celebrates 20
years of service to Atlanta’s major elite entities, CSM America
has appointed a new President, Derald M. Alford. Mr. Alford
brings years of progressive management expertise to the CSM
team. Alford has served as Chief Operating Officer of CSM since
2008. Alford’s strengths are in the areas of strategic planning,
operations and customer project management. With a strong IT
history, Alford has pioneered innovative, groundbreaking IT
solutions to the janitorial service industry. He successfully
conceived and implemented CM², which has greatly improved customer
service and feedback to CSM’s corporate clientele.
Derald has demonstrated exuberant passion, implementing our
long-term strategies for customer retention and growth. He is
firmly positioned and capable to successfully guide us through
the next twenty years.” Bert Fitts explained, the founder and
CEO of CSM America, who has placed his company in Mr. Alford’s
experienced hands to run the day to day operations. Bert Fitts
will continue to serve as Chief Executive Officer.
- CSM was awarded the contract for the world’s busiest
Hartsfield Jackson International, the Airport’s largest
concourse, International Concourse “E” and the Airport’s passenger
train transporter, Bombardier. Based on its exceptional service
record at Hartsfield Jackson, CSM was awarded the 2002/2003
Supplier of the Year Award and the Customer Satisfaction Award
in 2004. CSM continues its top rankings against all competitors
in month to month surveys conducted by the Department of Aviation
and the City of Atlanta’s oversight authority. Most recently
CSM was named by the Atlanta Airport Terminal Corporation as
"The Airport's Best Cleaning Company in 2008".
CSM was awarded the prestigious Distinguished Vendor Service
Award from Time Warner in 2007. CSM and its sister
companies are most proud of the awards received by Goodwill
Industries and the Children’s Wish Foundation for its dedication
and commitment to those organizations.